Hiring the right plumber isn’t the easy task in the best of times. Add in a global pandemic, lockdowns and social distancing, and it’s even more important than ever for you to find the right person for the job. Zabs Plumbing was born from a passion more than 10 years ago, and still strives to offer the best quality plumbing services with a focus on personable customer service.
Here at Zabs Plumbing we understand that everyone has been hit hard during the COVID-19 business. Whether that hardship has come in the form of a loss of income, inability to see family and loved ones, or a missed holiday you were looking forward to – we get it. The one thing you can rely on is our top-notch skills and excellent customer service to ensure all your plumbing needs are taken care of. Here’s how you can depend on us.
We’re open and honest: before we get started with any work with you, we always have a chat about what the problem is, and what we plan to do to fix it. This ensures everyone is on the same page before we get started and you know all the costs up front. The last thing you need on top of everything else going on is a nasty shock when it comes to payment time. Sometimes the problem goes deeper than what meets the eye. If this is the case, we will let you know what we are exploring and keep you up to date each step of the process.
At Zabs Plumbing, we aren’t looking for a quick fix and to put a bandaid on the problem. We want to make sure we find the cause of the problem to save you both time and money in the future. We have your best interests at heart. We spend the time on a service call getting to know the issue at hand.
We offer options: the next part of the process is offering you all your options. When it comes to plumbing, there is often a number of different solutions to suit individual needs. We don’t like to tell you what’s best for you – after all, we may be the experts in plumbing, but you know you and your family best. Once we know the problem, we then present you with solutions. We won’t start any work until we have approval from you. You will have all the information you need, including time it will take, costs and the pros and cons of each solution, so you can make the best decision. We are there to support you each step of the way.
We are COVID safe: Zabs Plumbing has operated in the Melbourne community for the past decade. We are part of the community and want to protect it as much as possible. We would never put you at risk, which is why we have completed COVID training to ensure we have the right steps and measures in place to keep everyone safe and stop the spread of the virus.
We believe in prevention: one thing we do at Zabs Plumbing which goes above and beyond many other services is putting in preventative measures to protect you against future problems. We take a look at your existing hot water and temperatures, offering you tips and advice on how you can protect your water fixtures and pipes and prevent issues from occurring down the track. We don’t want to just be called to fix problems when they occur, we want to stop them from happening in the first place.
For our team at Zabs Plumbing, it’s about the little things we can do to make a difference. We have always maintained a strong focus on customer service to ensure you have the best experience possible. We are part of the community and will be for years to come. There isn’t much we can rely on during these testing times, but Zabs Plumbing is one thing that will be there for you no matter what. We pride ourselves on the service we offer and you won’t be disappointed. Take advantage of our guarantee and call up to have a chat with us today.